Privacy Policy
Privacy Policy
Last updated: 24/9/23
1. Introduction
Welcome to the Durley House website (the “Website”). At Durley House, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website and interact with our services.
2. Information We Collect
We may collect the following types of personal information:
2.1 Information You Provide to Us:
- When you make a booking for our swimming pool, marquee hire, or wedding hosting services, we collect personal information such as your name, email address, phone number, and payment details.
2.2 Information We Collect Automatically:
- When you visit our Website, we may collect information about your device and browsing behavior, such as your IP address, browser type, and pages visited.
3. How We Use Your Information
We may use your personal information for the following purposes:
- To process your bookings and provide you with the services you have requested.
- To communicate with you about your bookings, inquiries, and updates related to our services.
- To improve our Website and services based on your feedback and usage.
- To comply with legal obligations.
4. Disclosure of Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted service providers who assist us in delivering our services, including payment processing and website maintenance.
5. Your Choices
You have the following rights concerning your personal information:
- You may request access to, correction, or deletion of your personal information.
- You may opt out of receiving marketing communications from us.
- You may withdraw your consent where we rely on consent for processing.
6. Data Security
We take appropriate measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes.
8. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us at:
9. Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the United Kingdom.